Social Media Management and Monitoring Webinar

Social Media Today is offering a free webinar: Next Generation CRM:  Social Media Management and Monitoring Online.  July 10 at noon EST / 9am PST Customer relations exist across a wide  assortment of platforms and conversations where the business must radically adapt its CRM – customer relationship management – practices. Panelists will assess the potential and limits of CRM…

Webinar: Make Customers Feel the Love and Keep Coming Back

Vocus’ next free webinar will feature Jim Joseph, author of The Experience Effect. He’ll talk about how to create the emotional experiences that tie customers to their brands. No gimmicks or jargon – just what works, what doesn’t and what you can do: Understand your target market with simple grassroots techniques Keep your brand rooted…