Social Media Today offers a free webinar on March 7 at 1. Register at http://bit.ly/YWb6Ur
What are leading companies doing to meet the challenge of relating to their customers in a human way? And why should they even try? We know that a wealth of analysis shows that the cost of keeping an existing customer is far less than the cost of getting a new one. So making sure the relationship works well and lasts is not only what is best for your customers, but it’s also a vital strategy for staying competitive in your marketplace.
Loyalty programs and tiered customer service are no longer enough. This webinar will explore what leaders in the field are doing to forge longer-lasting relationships with their customers.
Register at: http://bit.ly/YWb6Ur